If we are in a 100% online learning environment or a hybrid learning model, my family will not have enough devices for each student. How can I get an additional device?

For the 2020-21 school year, each 7-12 grade student will receive a PV-issued chromebook. We will assess the need for K-6 families who need additional devices for online learning if necessary.

Certain secondary courses utilize software that will not operate on a Chromebook. Students with their own laptops will be allowed to download the software. Students in need of a device to download the software will be provided a laptop by the PV technology department.


I do not have access to the internet at home.  How can I get service?

Quad City internet providers include:

Consider speaking with your cell phone provider for information about a hotspot.

*If you contact these businesses and options are not available for you, please contact Pleasant Valley Director of Technology Kevin Pennekamp at pennekampkevin@pleasval.org.


I have had connectivity issues in the past. How do I troubleshoot my internet connection?

Please contact your internet provider.


I need help navigating the technology my student uses for online learning. How can I learn to use these platforms?

In the fall, teachers will provide you with a bank of resources specific to your student’s class. Meantime, you may find these tutorials helpful.


How do I log into a chromebook and google account?

All K-12 students will have a PV issued google account. Your student’s login is his or her Pleasant Valley issued email. 

Login: LastnameFirstname@pleasval.org

Password: first initial,  last initial, 6 digit studentID number (AB123456)